Estava com o mesmo problema, no stats aparecia as armas nas no jogo não
Vai ter que falar com o chat da ea
http://support.ea.com/app/ask
Foi uns 5 min, mais tempo google tradutor e abrir o jogo pra testar
‘’Hi, my name is Jason. How may I help you?
2360106110: I bought Battlefield Bad Company 2: SPECACT Upgrade Kit on steam, already enabled the Redeem Code in the game, however not appear when playing option to use SPECACT KIT
Jason: I sincerely regret any inconvenience caused due to this issue.
Jason: Please provide the alpha numeric game code.
2360106110: game code xxxxxxxxxxxxxxxx
Jason: Thank you for providing me the information. Please stay online while I look into your issue.
Jason: In order to resolve the matter, I’ve manually made some changes onto your account. Please check it now.
2360106110: ok
Jason: And let me know if it works or not.’’