Galera, veio aqui registrar minha indignação com a EA Games. Foi tirado de mim a liberdade de usufruir do BF3 que comprei no dia 24 de agosto de 2011 no pré-lançamento. Não tenho acesso mais ao battlelog o qual manda eu comprar o game e no origin o game aparece como não lançado. O jogo foi comprado no site oficial do Origin. Tenho e-mails comprovando a compra.
Não sou cheater, não uso hack nem nada. Meu Nick é RGaribe e meu clã é =AdN=.
Segue abaixo a minha conversa com a atendente da EA no live chat:
you: I would like if there are any new position on my case. I was banned unfairly,I cant't play BF3, Never used cheat and I think that EA are doing me wrong.
Vinay: Okay,please tell me your EA account email address Raphael.
Vinay: Thank you for your time and patience.
Vinay: I am afraid that the game is disable by higher authority we are not able to activate the game.
you: Jesus crist.. Someone need to help me.. I bought the game and I have ALL emails about this.
Vinay: I understand but we are not allowed to activate the game as Online access disabled by BSOC for Battlefield due to fraudulent purchase of key code.
you: Ok ok.. i undestand but who is the guy? Who can help me?
you: I wish some information for what to do.
Vinay: Okay, could you please tell me that from where you purchased the game?
you: Origin Brazil
you: I have ID of product and ID of order
Vinay: Okay please tell me Origin id.
you: *****************************
Vinay: Thank you please tell me order number of the product.
you: *****************************
Vinay: Please allow me some time to check your order.
you: ok
Vinay: Thank you for your time and patience.
you: ok
Vinay:I checked your order and found that your account is in Disputed category.
you: What means it?
Vinay:It means that your order came under fraudulent cases.
you: And what i have to do? This data that I gave for u there are in a mail of "powered by origin"
you: I bought the game in origin site.
Vinay: Yes but I am afraid that your Online access disabled by BSOC for Battlefield due to fraudulent purchase of key code.
you: Holly Jesus... I have origin account, I have id order, I have id product, I have e-mails from Origin... What do u need ?
Vinay: Yes,I understand but we are not allowed to make your game activate once again.
you: I dont have money to order the game again. This game cost U$ 75,00 in Brazil.
you: It was unffair EA. I bought the game in your site.
Vinay:I really understand your situation but we are not allowed to activate the game. I provide you discount offer it would help you.
you: Can this case go for someone superior? Like a manager.
Vinay: Trust me, we are not able to make your game activate once again.
you: Never more? But i have the serial number. I think that I need a lawyer.
Vinay: I understand but it is disabled by the higher authority.
Vinay: I can provide you discount offer only for your next purchase if you want.
you: It is insane EA! I already bought the game! I will contat my laywer. Thaks a lot!
Não sou cheater, não uso hack nem nada. Meu Nick é RGaribe e meu clã é =AdN=.
Segue abaixo a minha conversa com a atendente da EA no live chat:
you: I would like if there are any new position on my case. I was banned unfairly,I cant't play BF3, Never used cheat and I think that EA are doing me wrong.
Vinay: Okay,please tell me your EA account email address Raphael.
Vinay: Thank you for your time and patience.
Vinay: I am afraid that the game is disable by higher authority we are not able to activate the game.
you: Jesus crist.. Someone need to help me.. I bought the game and I have ALL emails about this.
Vinay: I understand but we are not allowed to activate the game as Online access disabled by BSOC for Battlefield due to fraudulent purchase of key code.
you: Ok ok.. i undestand but who is the guy? Who can help me?
you: I wish some information for what to do.
Vinay: Okay, could you please tell me that from where you purchased the game?
you: Origin Brazil
you: I have ID of product and ID of order
Vinay: Okay please tell me Origin id.
you: *****************************
Vinay: Thank you please tell me order number of the product.
you: *****************************
Vinay: Please allow me some time to check your order.
you: ok
Vinay: Thank you for your time and patience.
you: ok
Vinay:I checked your order and found that your account is in Disputed category.
you: What means it?
Vinay:It means that your order came under fraudulent cases.
you: And what i have to do? This data that I gave for u there are in a mail of "powered by origin"
you: I bought the game in origin site.
Vinay: Yes but I am afraid that your Online access disabled by BSOC for Battlefield due to fraudulent purchase of key code.
you: Holly Jesus... I have origin account, I have id order, I have id product, I have e-mails from Origin... What do u need ?
Vinay: Yes,I understand but we are not allowed to make your game activate once again.
you: I dont have money to order the game again. This game cost U$ 75,00 in Brazil.
you: It was unffair EA. I bought the game in your site.
Vinay:I really understand your situation but we are not allowed to activate the game. I provide you discount offer it would help you.
you: Can this case go for someone superior? Like a manager.
Vinay: Trust me, we are not able to make your game activate once again.
you: Never more? But i have the serial number. I think that I need a lawyer.
Vinay: I understand but it is disabled by the higher authority.
Vinay: I can provide you discount offer only for your next purchase if you want.
you: It is insane EA! I already bought the game! I will contat my laywer. Thaks a lot!
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